Swiss Chalet - Kitchener, Ontario

The food was decent. The service was lacking. We waited for a while to be seated but the restaurant was empty. We were waiting for a long time for our bill and had to reach out and ask for it. Then our server continued to sweep the floors before bringing ... us the bill. She then locked the door and we had to wait for her to unlock it before we could leave. I normally wouldn’t write a review for a place like this, but was surprised our server asked us to specifically after the service was poor. Read more

The service at this Swiss Chalet location is top-notch! I want to give a special shoutout to Jacinta for making our dining experience truly memorable. Her professionalism, attentiveness and friendly demeanor enhanced our meal and made us feel valued guests. We left feeling thoroughly satisfied. I’ll definitely be coming back, ... thanks to her outstanding service. Read more

Jacinta's service at the restaurant was impeccable! From her friendly smile to her attentive nature, she made our dining experience truly memorable. Her knowledge of the menu and recommendations were spot-on, and she ensured that our needs were met promptly and with a genuine care. Jacinta's professionalism and warmth added ... an extra layer of enjoyment to our meal. I highly recommend her for her exceptional service and hospitality. Read more

If you’re looking for top-notch service with a smile, look no further than Chris! From the moment I walked into the restaurant, she made sure my dining experience was nothing short of exceptional. Her attention to detail and friendly demeanor made me feel like a VIP. She was knowledgeable about ... the menu and offered great recommendations. Chris’s professionalism and warmth truly elevated my dining experience. I’ll definitely be coming back, thanks to her outstanding service! Read more

Great service from our waitress, even though she was the only one working the whole restaurant that evening ... It was cold by the window where we first sat and she promptly noticed and moved us to another booth. Food was delicious as usual from the chalet experience and the atmosphere was ... good. Washrooms could be cleaner if the restaurant was better staffed. Hence the 4 stars. Read more