Boston Pizza - Kitchener, Ontario

Our family of 4 was seated immediately. However, we waited over 15 min and no one came to our table to take our order. Several servers made eye contact but didnt help us. It was not busy at all, half the restaurant was empty. We decided to leave. When leaving ... the dining area we were told to have a good night. Really?! We wont be returning to this location. It took 3 min at the next restaurant for a server to take our drink order...East Side Marios down the street. Read more

Been here numerous times. Great for the family, not as busy or packed as some other locations so generally you can get right in. WARNING! If you want to watch the UFC, go elsewhere. They don't subscribe to the service here! Apparently it costs too much.

Been here a few times, mainly because it's close to home. Service is always super slow. Just ordered an app and the server didn't even bring cutlery with it. Looking around at other tables there's no cutlery on any table. Wouldn't you bring cutlery knowing ... the tables are not stocked with it? Just be prepared to wait once seated. Read more

Arrived around 8:00 last Friday June 3rd to an almost empty restaurant. Our waiter was just fantastic. Asked what was good to order and he suggested barbecued chicken flatbread along with Thai chicken. Both absolutely delicious. He also suggested upgrading our beers for a $1 more which we agreed to ... do since the weather was super warm. Excellent chilled Coors light which really hit the spot. Would definitely return. Read more

Horrendous. Brought in a group of 30 after a hockey game, called ahead to make sure they could take all of us. We're told no problem. Arrive to an almost empty restaurant, lots of staff working. Each server that came to our table, 3 ... of them, asked for our order, and we still didn't have menus. They then told us how shitty it was to be so busy so suddenly. When our food showed up, my order was cold, my wife's was wrong. No one asked how it was, but after an hour of waiting, with 2 small kids, we just ate. Bill came, and even though kids eat free on Sunday, we were charged for their food. Made it right after another parent commented that it was nice that the kids ate free. All in all, probably the worst BP I've ever had. Go to another location if you must have BP. This one is awful Read more