Tim Hortons - Hamilton, Ontario

Went and ordered lg chili and a coffee. There was only 1 butter with it and it was on top of the chili so when I opened it it just spilled on my desk. Normally I wouldn't think this was worthy of posting but I called to say something about ... it and I got the impression I was wasting the person who answered time. Read more

If I could give a 0 stars I would, normally morning rush is fine but evening needs to do better. I got a turkey club and they had no buns left so I got it on a bagel and the bagel is so stale it almost chipped my tooth!! Also got ... potato wedges with it and a chicken wrap everything was NOT EDIBLE. The chicken wrap had one chicken strip with so much mayo it was dripping out and the potatoes wedges are BURNT. There no potato in the wedge. I need a full refund this is crazy. Read more

Went through Tim Hortons drive-through. The lady that took my order only need me a steep tea with nothing in it cut me off when I was adding my items inside note sugar/milk got to the window employee said you got steep tea I said yes and asked question what ... did you guys put in my CT the employee came back said nothing just a tea so when the person taking orders cut me off, nothing was put in my order never go back there on a Sunday employees. Do not care Monday to Friday. Staff always gets my order correct and Reese your order back to you before you come up to window Read more

Very disappointed. There was only 1 employee 1st I went inside and there was 2 customers in front of me but after waiting 10 minutes in the line she didn't took the order any of us I left and went to the drive thru there was several cars in front ... of me finally I place the order and after waiting so long I reached to the window and she said I'm sorry we don't have icedCap it was such a waste of time. Read more

I ordered a chicken sandwich, a ham and cheese melt, a mocha iced capp, as well as a caramel iced Capp. (The order was for me and my mom.) when we received our order, there were SEVERAL issues. The lettuce on the chicken sandwich was soggy and brown, they mixed ... up the syrups in the iced Capp, and they did not melt my ham and cheese melt. It was just two pieces of cheese. I’m not normally one to leave a review, however when I called them to confront them about my issue; the woman on the phone told me that they had many trainees in that day. (As if that excuses it, because all that proves is that they don’t watch what their trainees are doing, because them not putting a MELT into the machine that melts it would’ve been caught right away if they had been supervising.) She then proceeded to tell me to contact SkipTheDishes to receive points and dismissed the call. I’ve never ordered from this location, so as a first time customer this was extremely disappointing. Read more