McDonald’s - Guelph, Ontario

If one is to use this establishment for breakfast, lunch or dinner, use great caution going through drive through. One must make sure the order is correct upon driving away. If you don't do this your likey to have something missing or incorrect. Management has struggled with this establishment for ... many years and I hope they can find a way to give better customer service to those who pay to have food here. Read more

Customer service was fine, but it took nearly 20 mins for me to get just a coffee and I was the only customer in line. Staff were too busy dealing with the overpriced food delivery people and the drive-thru to manage the front counter. I wouldn't say they were short-staffed, ... just a poorly managed location. Not the first time I've encountered a slow response. The saving grace was they were open earlier than the other location downtown for walk-ins. Read more

I came here this morning (May 30/24) and ordered an iced coffee. The drink was excellent. Why I'm rating this McDonald's a 1/5 is because of the huge argument between some workers (I'm assuming one was a male shift supervisor). What happened was the older female counter worker was frustrated as ... their was not a second till and there was supposed to be one. The male shift supervisor became agitated with her tone of voice, started yelling at her, told her not to talk to him in "that tone" and threatened really loudly to send her home. A third co-worker, who apparently didn't do their job properly as they were the person who was supposed to get the second till, was not diffusing the situation, pulled our her phone to call somebody, then handed the phone to the supervisor. The older female worker refused to go home and continued to serve customers. And yes, this is what I saw from standing in this restaurant for about 5 minutes. I think what should have been done is the male supervisor should have taken the older female out of the view of the customers and diffuse the situation rather than create a scene. Won't be back to this clown show location - I do feel bad for the older lady as the two younger workers were definitely ganging up on her. Very disappointing. Read more

Stopped in during a road trip..It was not clean at all .there were fries thrown across the floor. The burger lacked the sauce like you get in other McDonald's. Parking was a bit difficult to find , maybe as it was Good Friday afternoon. The burger had the crispy chicken but still the ... lack of the sauce made it super dry to eat. Might not be a good option to visit unless absolutely necessary. Read more

Nice clean and updated McDonald’s. I am pretty sure this one is the oldest in Guelph (correct me if I’m wrong) I came here when I was a toddler. The parking lot is super tight especially for people going into drive through. I’ve seen the line go out to the road. Inside ... is clean, well kept. Went for breakfast and ordered through kiosk. Everything was smooth as it should be. Read more