Pho House - Grande Prairie, Alberta

Visited them on Victoria Day and they were “meh”. I ordered the main trifecta of crispy egg roll, salad rolls, and pho. The crispy egg rolls were tiny and you can tell they weren’t made in the restaurant. Mass produced from a super market and poorly fried as the interior seemed uncooked. The ... salad rolls weren’t good as the vermicelli inside was all broken up, as you dipped the roll, it would fall apart. This is a sign that the rolls were made previously and placed in the fridge. Tasted stale. The pho was laden with problems. Super salty and the meat was like it was out through a blender. Beef was overcooked and gummy. Noodles were undercooked. No basil? Bowl was super small for $18. I asked for tea and was given a cup with a tea bag and hot water in it. Never had that happen in an Asian restaurant before, quite a new experience. I won’t be back to this place and wouldn’t recommend it to anyone. If you’ve never tried Vietnamese food before, don’t make this your first. If you’ve had it before you’ll know exactly what I’m talking about. Whoever is giving them 4 or 5 Stars needs their head and taste buds examined. Very pricy for substandard and poorly prepared food. I haven’t posted a poor review in a very long time, very disappointed. Read more

Our family love the delicious taste of the dishes, cheerful and really nice staff, the spacious and cozy restaurant. Will definitely come back again.

1. Service was bad. The lady serving us looked so unhappy and was smiling forcefully. Rudely pointing to the table where she wants us to sit. But i can deal with a bad server, i understand not everyone is having the best day. 2. Food. Ordered their grilled food which ... was not even AT LEAST warm when it was served (told the lady about it and she rudely took the food away while saying it was fresh). She came back with the same food but now it was just microwaved/ reheated rice. Also, tried to order PHO as that is what we came for since they are a PHO restaurant, but unfortunately was not available. We wouldn't have ordered had the lady told us as we were sitting which item is unavailable but by this time we already ordered appetizers. Paid $98 dollars for food we couldn't even enjoy and finish. To be fair to this restaurant, we have visited a number of times and enjoyed the food but today is just very disappointing. We live on the other end of town and purposely went to this restaurant because it was good. Came home hungry and my kid is just eating his leftover lunch from school since their food was bad. Nothing worst than paying for bad food. I hope they do better for other customers. Read more

We visit this location often and had a great experience with my family. But today, we have had bad food; rice is hard and cold, Soup wasn’t even warm and barbecue buns wasn’t hot. Server was the worst one. The amount we paid wasn’t worth it. And decided, were ... not coming back here anymore. Read more

Pros:The meal we had was really good in taste and quantity! Cant speak for any other dish that isnt pictured because this is the first time there. Good price for 2 adults with a main each (soups which had huge portion) and 3 sides to try and a pop each ... was $52. Cons:service was not good. I had to go to the counter several times to get the attention of the server to get take away containers and then to get the bill which both times i waited way to long. Also no check in to see if we needed more water/drinks or if the meal was good. To be fair there was only one person working but also only one other table besides ours🤷🏻‍♀️ Read more