Toujours Mikes - Gatineau, Quebec

The food was slightly better than I expected, for the price and quality of ingredients. The service was terrible. I don't fault the server as she was polite and trying, while at the same time, obviously short on training and guidance. It was not busy and there was lots of staff. ... No checkins, no refills, plates sat empty for a long time. Usual signals went unheeded. Even colleagues standing around were clueless. Desert menus were delivered and 10 minutes or so passed before the order was even taken. I think better training and supervision is needed to ensure the basics are taught and quality of service maintained. Read more

Overall: I deserve a refund. Will not visit again. Order: Fish and chips duetto w/ fries $18.99 Lobster Rolls w/ seasoned fries $27.99 Ordered to go on Saturday afternoon, it was very quiet/empty, only two cars in the parking lot. Was disappointed in receipt of my our food. So I paid $53.16 total (got $2.03 ... rebate)! I feel like they stole from me. I'm not happy and would like at least half of my money refunded. The fish (1), I've never seen so small, like from the frozen isle, where you pay $14 for a pack of 10 or something. And one piece!!! Only one small piece of fish? The regular fries, were dead bland not enjoyable and had to be drowned in ketchup. Lobster rolls tasted fine. Not great barely good, just fine. The Cesar salad had exactly 8 pieces of chopped lettuce - we counted then. This meal was also very over priced If we weren't on a time constraint to drive and see family across the province I would have turned back and given back the food and requested the refund in person. Beyond disappointed and for sure will not be eating at any of their locations again. Read more

We were a very large group, yet we were accommodated without any issues. The service was great and my salad was fresh and delicious.

Receptionist opened the doors to welcome us with the biggest smile. Service was quick and friendly clearly explaining the menu. Great breakfast choices. Great taste.

No real complaints, just didn't blow us out of the water. Famous for their subs and pizza apparently. Had a sub, basically a philly cheesesteak with italian meats on top. Odd, but not bad. Not something I would order again, though. Wife had pizza, was decent. Son had mac & ... cheese, was the blandest M&C for how tasty it looked. Got a pitcher of margaritas (we were on vacay) but it was slush, impossible to pour, made a real mess. And had maraschino cherries in it... ummm... All in all a decent meal. Nice staff, I wouldn't avoid it if I were in the area. Read more