Thai Valley Grill - Edmonton, Alberta

If you open a restaurant, you should cook with care. None of the dishes here are authentic and they taste far from what they should. Adding more lemongrass, fish sauce and coconut milk can greatly improve the flavor. To be honest, authenticity isn’t always necessary, and it’s important to adapt ... to local tastes when opening a restaurant, but cooking must be done with care and respect for the food. There are many good fusion restaurants that have adapted well, such as Dorinku and Hanjan. The key is to cook with heart. Using cheap ingredients and rough cooking methods won’t do. Every time I see locals enjoying these so-called Asian dishes, I think they should really travel to Asia to taste the real thing. In response to your reply, I have updated my review and given your service one star. I am quite shocked by your insinuation that we did not follow your seating policy. When we arrived, we informed your waiter that we were a party of five. Despite the restaurant being quite empty with many available tables for four, we were still asked to wait for 20 minutes, which we did patiently. Later, the owner told us that we could sit at a table for four. When we asked the waiter to add an additional chair for our group, I don't know why he responded with impatience and an unwilling attitude. Your claim that we seated ourselves without being attended to is completely false and misleading. I think the person writing this response is the same waiter who served us, as there was only one staff member in the dining area at the time. Your attitude and response are very disappointing and make me uncomfortable. You need to be honest about what actually happened because this response is so disconnected from the fact that it’s laughable. Your attitude in the reply feels dismissive and implies that we are at fault for the negative review, which is far from the truth. Our dissatisfaction stems from the quality of the food, not the service alone. The dishes we had were not worth the price of $35 per person. The pineapple fried rice had only two pieces of pineapple and was not served in a hollowed-out pineapple as a container; the Tom Yum soup was unusually dark; and the curry lacked the essential flavors of lemongrass and coconut. Furthermore, the Pad Thai was overly wet and lacked the authenticity that even a quick-service restaurant like Thai Express offers. Instead of deflecting the criticism and trying to paint us in a negative light, I suggest you take the time to reflect on why a customer might leave with a bad impression. The quality of your food and the training of your staff need serious attention. Focusing on defensive replies to customer reviews will not help you in building a successful, long-term business. I hope you consider this constructive feedback seriously. Thank you for your time. Read more

This restaurant is an absolute gem! From the moment we walked in, we were greeted warmly by the staff. The ambiance is cozy and inviting, perfect for a romantic dinner or a casual lunch with friends. The menu is extensive and filled with delicious options; we had a hard time ... deciding what to order because everything sounded so good. Our meals arrived promptly, and they were cooked to perfection. Each dish was bursting with flavor and beautifully presented. The service throughout the meal was attentive but not overbearing, and the waitstaff was knowledgeable about the menu. We left feeling satisfied and already planning our next visit. I would highly recommend this place to anyone looking for a wonderful dining experience. The family that owns this restaurant is amazing as when I was in the restaurant a table of rude individuals sat themselves down and added a extra seat causing issues with space. The family was able to accommodate still and provide a great experience to these individuals even though they were rude. Read more

So delicious! Very accommodating to my laundry list of allergies. Very friendly & quick service. I believe it’s a family run restaurant

Really good food with pretty good service and nicer atmosphere than expected. We had the basil stir fry vegetables with tofu, pad Thai, and yellow curry. We asked for spicy and they definitely delivered on that so if you like spicy this place is for you. The Pad Thai was one ... of my favorites I've ever had and a really good size. There was a good amount of chicken and tasted both a little sweet and spicy. The yellow curry was also very good. For us the only so so dish was the basil vegetables stir fry. There wasn't enough basil and it barely tasted like anything. They don't include rice with any dishes either but a small bowl was enough for two people. Read more

So delicious! They were able to squeeze us in and we were so glad, we thoroughly enjoyed the food. We ordered pad Thai, lettuce rolls (my new favourite in the city!), chicken satay and peanut curry. The serving bowls looked small but there was a ton of food in them ... so we had lots to take home. Great service too. Highly recommend at my own peril of needing to book a reservation next time! ;) Read more