Mary Brown’s - Edmonton, Alberta

Hubby and I Enjoyed a Mary's Original and a spicy, shared taters and gravy. So delicious!

There is no skin on this chicken. I paid extra for white meat, and it came almost bare. I asked for a new piece, as the whole point of fried chicken is the skin... they weren't all that impressed that I spoke up about the naked chicken, but she did get ... me a new piece... this is the new one. The breading isn't sticking to the meat because there is no skin. It also was exceptionally greasy inside because there was no skin to keep it from getting completely saturated. The taters were excellent. Read more

Last night we ordered from Mary Browns app and although it said "delivered", we had no food or a refund. MB chose Skip to be the delivery service on their app. I contacted MB and was told once food leaves restaurant it's not MB's responsibility and our money is with ... Skip (even though we got a receipt saying MB). Skip chat support said restaurant to is to refund. I called MB again with no actual resolution except that Skip will call which they didn't. Any decent restaurant would have issued a refund or did something as Skip is their choice. Poor customer service and not trustworthy. Such a stressful experience. (Edited, raised rating to 2 stars as I got my refund after contacting head office and then the local manager contacted me too to check.) Read more

I don’t usually post reviews but this one I feel like I have to. We are first and probably last time customers. We got 27 pice party bucket and in first chicken piece my wife took she found little piece of metal. Other than that food was good lol.

March 2020 Update The St Albert location continues to be a few steps above the average Mary Brown location. Service is fast and friendly. Chicken is always fresh and crispy. They will do well done/extra crispy if you ask. The new spicy chicken is excellent for flavor and heat but I ... email HQ to ask them to back off the salt a bit. Original 2015 post This is one of Mary Browns best locations. Not all are nearly this good. Chicken is ALWAYS hot crispy and moist. Service is friendly and fast. Has been great for the last 2 years since ownership changed. Read more