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Smitty’s - Edmonton, Alberta
Alberta, Edmonton
Open Now
Closed
9499 137 Avenue NW, Edmonton T5E4E3 (Alberta, Edmonton)
Good Value, Great Value, Server, Good Food, Quality
Check out TOP-10 Best Breakfast restaurants in Edmonton, AlbertaAbout this place
Highlights of this place
Kid Friendly
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I have been frequenting Smittys since my first experience with the chain in Fort St John, B. C. So family members thought it was a good place to celebrate my 78th birthday since I had received a birthday meal letter from Smitty's. Everything was great until I was served my steak ... sandwich which was not as expected. Two triangular pieces of burnt and charred meat each no more than 2 inches across were on the plate. I thought it was a joke until I realized it wasn't. The server apologized, took the plate, and after an interval returned with a thoroughly cooked larger piece of meat. I did not make a big fuss at the time as it wasn't the families fault. Everything else and the rest of the meals were good. However I cannot wrap my head around the fact that the kitchen staff thought that it was okay for a substandard meal to leave the kitchen. Furthermore, how could the otherwise good server place the plate in front of me without noticing the unsatisfactory meal. My loyalty is in question. Read more