Wetzel’s Pretzels - Edmonton, Alberta

Every time I look for dog bites, they are not available, even though some raw are sitting outside on the cooking counter. This time, when I mentioned that the dog bites were never available, I was offered to wait 20 min, and I said ok. Waited 20 min ... for 2 portions to be made just to get half of them burned and placed at the bottom of the cups. Very disappointing... Won't be visiting again... Edit: I was contacted by the head office and with some great offers. Thank you, and I hope my review helped to keep your standards as high as usual 😊 Read more

Went to the store at 6:01 PM they still had pretzels in the warmer. I wanted to buy just 1 pretzel for my kid. The Asian woman with tattoos working there was extremely rude and refused to sell me the pretzel and threw the rest of them out in front ... of me. She refused to tell me her name and when I asked why she was being so rude she told me to "get lost". I am absolutely appalled by this behavior. Never in my life have I ever been spoken to this way. Whoever she is I hope she gets reprimanded. This is absolutely ridiculous. SHE THREW THEM OUT IN FRONT OF ME!?!?! Read more

I always pass by this place but never buy anything. One day, I thought I give it a try. I ordered the Wetzel's Bits and I was really surprised. I could not finish that bag of bits. The bits tasted great but I got full after finishing just half of ... it. It's really worth it for its price. This has become one of my comfort foods now. For me, it taste great without the salt but best with their pizza sauce. I'll try their other delicacies next time. Read more

I got a bag of wetzel bits and after eating a few pieces I picked up one that looked like someone had already taken a bite out of it. I had to throw the whole bag away and now I feel sick after discovering that. This was the wetzels by ... urban outfitters, totally not okay. Read more

Finally got a chance to try this Wetzel’s Pretzels out since being in Edmonton. A huge fan of this franchise since visiting LA few years back so was very happy to see it here in Edmonton (thought they were only in the states!) I actually drove from Toronto to Michigan ... just to get Wetzel’s from a mall over there because it was the closest location to me and I was super craving it at the time! That goes to tell you how much I love Wetzel’s! Brought my friends over to try it because they only heard good things and finally decided to give Wetzel’s Pretzels a try. We all got my personal favourite the cheddar Jalapeño with the cheese dipping sauce. My only request which was gladly fulfilled by the friendly and welcoming workers there, was I wanted a fresh pretzel made from scratch. (It’s what makes the Cheddar jalapeño one taste so good, you need to try it fresh out the oven!) They understood and respected my dilemma and Leah the worker there got to making our order fresh from the oven! Special thanks to her and amazing work from the team over there at the west Edmonton Mall location. Surprised that they have such mixed reviews on here. Makes no sense to me? Read more