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Deer Garden Restaurant - Coquitlam, British Columbia
British Columbia, Coquitlam
Open Now
Closed
1163 Pinetree Way Unit 1045, Coquitlam V3B 4S8 (British Columbia, Coquitlam)
09:00 AM - 09:00 PM (Today)
Mon - Sun: 09:00 AM - 09:00 PM
Deer Garden Restaurant in Coquitlam, British Columbia, is a popular spot for food enthusiasts craving authentic Asian cuisine. Renowned for its diverse menu, the restaurant especially shines with its signature fish soup combos and customizable noodle dishes. A cozy setting combined with friendly service makes it a go-to destination for both families and foodies looking to explore rich, flavorful meals.
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Today, I came here with my friend to have an early lunch. I plan to order a deep fried chicken drumstick and thigh with rice and black pepper sauce. The waitress they no longer offers chicken drumstick and thigh, they have chicken stick only, I agree to it. I also ... ensure her 3 times I only want black pepper sauce. After 10 minutes, my dish arrive with the tomato sauce with chicken drumstick and thigh with rice. I told the waitress this is not what I ordered. The waitress insists this is blackpepper sauce, it is their own style. It looks orange color, but it has blackpepper inside. Then I taste it, it is a tomato sauce with crush black pepper inside. I ask them to give me sperate black sauce, they refuse my request and still insist I have the black pepper sauce, I told them this is tomato flavour sauce with black pepper in it. While I am eating, the other staff come by ensure they gave me chicken drumstick and thigh with blackpepper sauce, and they unwilling to admit their fault that they make the wrong order. How can a simple dish make a simple mistake? And just admitted they make a wrong order, and apologize then give me the correct sauce. This is such a simple task. I WILL NOT go back to this deer garden again in my life, not even for any reason !! Not willing to admit their fault and unwilling to correct their mistake, plus lying to customer and think all customers can be fool by what they are saying. This is unacceptable!!! And keep telling all other customers in the restaurant that they are giving me what I order! I am a customer, I deserve to get what I ordered, even their is error in the order, I demand they fix their error and make it right for me. I paid for my meal, and all I get is the wrong order and waitress tell next table that i am the one not knowing what I ordered. This restaurant and waitresses are ridiculous!!! Worst experience ever!!!! Read more