Maxim’s Bakery - Coquitlam, British Columbia

It seems this bakery shop has never trained cashiers to greeting their customers properly. When I said “hi“ in a nice way they just ignored me. However, same cashier seems very friendly to the customers who can speak Cantonese. Can’t believe a “selective” customer service exists at this bakery shop. ... Very disappointing! Read more

The cakes here never disappoint. They are light and not too sweet. My family and I have been ordering all kinds of cakes here for each of our birthdays for the past 10 years. My favourite are the fruit and Black Forest. Chestnut is good too.

We bought 13 swiss roll cakes from Maxim's Bakery, and noticed that one of the cakes was moldy. The sticker underneath said that the use by date for that cake was July 2nd. We purchased the cakes on July 8th. We brought the moldy cake back to bring it to ... their attention, and the service person at the counter accused us of not putting the cakes in the fridge when we got home. We showed them the use by sticker on the cake, clearly marked July 2nd. They accused us of putting the sticker there ourselves. We did not get an apology, and they threw the money at us when we requested a refund. This place used to be our go to but experiencing first hand how rude they were and how they handled the situation, in addition to selling expired products, we no longer would recommend this place. Read more

Ordered an Black forest cake (Eggless) a Fruit cake. Both ended up tasting really good. Never tasted an eggless cake to be that yummy and soft. In fact, liked it more than the Fruit cake. For special orders, we need to place an order at least 2 days before. Its located ... inside the Henderson Mall, easily walkable from the entrance opposite to the Coquitlam Public Library. Read more

They make great fruit cake and various Chinese pastries, all really tasty. Price is decent as well!