McDonald’s - Cobourg, Ontario

Staff was lovely, but food is lacking. Ordered sundaes and cups were 2/3 full. It would be nice to be able to have peanuts with the sundae too. This is the last time I get ice cream at McDonald's.

Food is the same as any other McDonald's, no issue there. The service was slow, they didn't know how to work with the app/coupons and the kiosks were frozen and not in proper working order. The cleanliness was pretty bad. Milkshake on the ground, garbage's needed to be emptied, tables were really ... messy and sticky. Read more

If foreigners are to be hired you would think they would at least be able to understand/ speak English. Very frustrating trying to make an order and pay for my order even though there was a very capable English speaking woman with her (most likely to help her co worker ... communicate and understand/ train her co worker) even having that other young lady help the customers with the language barrier would have helped this situation but she just leaned against the wall as both me and the other worker struggled to understand each other. Then my payment was taken by debit tap and the take out window slammed shut. No apologies or any quality customer service. Read more

Drive thru is the best in the morning. They have an amazing lady with great customer care. Always smiling and happy to service. However, some people are hard to understand and constantly mess up our orders, since they we haven't been there as much as we use too unless it's for ... the play center as my son loves it. Read more

2023 July 2.5★ This place is slow. There's lack of staff. Everyone is busy preparing the food and with the kiosks, they limit time taking orders or providing customer service. Everything else was ok. Hopefully this is temporary. Seating on the patio very nice. Well decorated. Play place also available.