Cactus Club Cafe - Calgary, Alberta

We had some friends from out of town meet us at this location and we love Cactus Club because of your consistency in food quality and service, and you delivered! Our server was so nice even though we took so long to decide on our food. She came ... back and patiently checked on us to make sure we were ok, we never felt rushed at all! When the food arrived it was up to the excellent standards of your chain and we enjoyed a lovely evening. I guess the only thing I am not a fan of are these “tall tables”. The chairs are always so uncomfortable, and we should have asked for a different table. I did reserve dining room so not sure if we were sat on the lounge. Overall a great experience nonetheless. Read more

So me and my girlfriend went there last night she booked the reservations. We arrived early, and we reserved a table on the patio. What made me feel very welcome was how I was treated for how underdressed I was for the restaurant. People were dressed all so fancy. I ... was not. I came in carheart construction pants steel toes because I just got off work and was no time to change. We were greeted so friendly by your staff that I felt an ease of embarrassment for the way I was dressed. My girlfriend looking beautiful as the sangria she ordered had time to pick her outfit. The waitress was very tall and loved to talk so when we got a menu we started asking her questions what was good. Well, everyone, we asked what is not great. Haha. That made our decisions a bit difficult as there were so many options. I ended up going with your guys salmon, and she went with this chicken truffle and mushrooms thing. They looked so delicious when they served them. Portions were pretty good size, too. I ask for more mash potatoes as they are a favorite of mine. ❤️. We also got this dessert it had peanut butter, chocolate, a wafer crunch, and ice cream. Damn was that delicious. Thanks again guys great service, thanks for making me feel welcomed I had a great night because of it. ❤️. Read more

Came here with my friend yesterday afternoon during happy hour to celebrate her birthday. Unfortunately, it WAS NOT the best experience! I really love Cactus Club so I don't enjoy leaving a less-than-stellar review but I felt this needed to be done. First of all, the food was great as always! ... We got the Avocado Dip, Mini Crispy Chicken Sandwiches, a Cajun Chicken Sandwich, and truffle fries. The dining space is a little tight. One of the staff members going around the room filling up water glasses even bumped into our table; not a huge deal but just wanting to point out that it really is a tight space. Other than that, the environment was pretty clean and well-kept. Our server was lovely and polite throughout our time there. He even noticed that my friend was celebrating her birthday and got us a New York Cheesecake on the house with a 'Happy Birthday ' greeting on it! We went to Cactus Club specifically for the happy hour (2 pm to 5 pm) which is why all of the food items we got were from the Happy Hour menu. We ordered the avocado dip at around 4:30 pm, and we got that pretty soon after. We also ordered our meals, Mini Crispy Chicken Sandwiches and a Cajun Chicken Sandwich, at around 4:35 pm and got those at around 4:50 pm. We then ordered truffle fries at around 4:55 pm (I knew the specific times because I set an alarm to order before happy hour ended bahaha). We asked for the bill at around 6 pm. When we got the bill, I saw that we were charged full price for all the items, except the Avocado Dip. I brought it to the server's attention that we had ordered everything before 5 pm. He revised our bill and gave us a ~$4 discount but I again explained that we shouldn't be charged full price, especially since we were already served the sandwiches before 5 pm. Our server said that it doesn't matter what time we sat down or when we ordered because if they ring in the orders on their system after 5 pm, then the items will automatically be full price. But honestly, how are you gonna tell me my order hasn’t been inputted after I’ve already received my food? It just didn't make sense because that's not how Happy Hour works at other restaurants. Anyway, I didn't want to cause any trouble since it was my friend's birthday and also our server was polite. It did leave a bad taste in my mouth though and it sucks getting charged quite a bit more (about 20% more!). We just left it at that and we even tipped because we're nice people :p But now I learned my lesson to ALWAYS clarify with the server beforehand if items are happy hour prices before ordering! Read more

Every time it’s a great experience in this location. Used to come here quite often, always great place to go in this areas. Food was amazing, all of it. Wine days are Tuesday and Wednesday. Service was great, so was the experience. Lots of great choices and gluten free options.

We went to Cactus Club for lunch and a good catchup session, a girlfriend and I, after not seeing each other for a year or so. Knowing that the restaurant is very popular, busy, noisy and fun, we ask for a quiet corner. They were happy to accommodate. Our ... server was delightful, our meals were amazing. I had the Tuna Poke Bowl, my friend had a terrific salad. The green tea they gave us was yummy and memorable. A great experience. Read more