Marble Slab Creamery - Calgary, Alberta

I would not recommend to anybody in visiting this location because of the dishonesty. I'm not sure if it's common practice here to lie to customers because the the young brown lady there did so again and again. I brought in a Groupon that I printed out but this store ... does not have any device to scan the barcode. I do not have the app or internet on my phone. I am not upset about this since Groupon could easily resolve this issue. What I am upset about is how she lied to my face, pretending to know how Groupon works when she knew about it for 5 minutes. Lady, I've been using Groupon for 15 years and a printed copy was not a problem with other merchants. But she dare tell me that paper Groupon is never used probably thinking that I'm an naive amateur. Unluckily for her, she was talking to me and her attempt to trick me didn't work. When I tried to give her a feedback that the store should get a scanner, she says they don't have it because the store is new (Is it even new?). Another lie. I know this because it's not my first time trying to use a Groupon at a Marble Slab Creamery location and none of them had scanners. When I told her this, she gets so defensive that I caught her in her lie and says, "I haven't been told anything. I'm just an employee here" in an attempt to blame her boss. I don't care if you're "just an employee". I want you to stop making false excuses and put it through your head that customers are always right. This happened on June 29 at 15:30. I'm not sure why the manager would hire someone with such low level of consideration for the customers but it will affect a customer based business like this one. I'm giving out a warning to everybody that a visit here is not a good idea. What if you find hair in your food? Will that brown woman tell you she won't do anything because it's your own hair when it is obviously hers? Read more

Got a milkshake from her for the first time and won’t be getting another. It was more milk than shake to say the least. I got the raspberry cheesecake and tasted and felt like it was just milk with the slighted hint of berry and not thick at all.

Had been dealth with awful costumer service not even a smile or welcome. I made my order with my family of 5. The worker was named Divya M and as I made my order she rushed my whole order I was asking for toppings but she said it was too ... late. I will however not be coming here and will be taking my family elsewhere for dessert/outings. Read more

I do not see why people are saying bad things about this Marble Slab. When I came, there were plenty of flavors, with different choices for dietary restrictions. I will definitely be coming back!

It was a tasty ice cream but too expensive! $12 for one ice cream is too much imo. But it definitely was tasty plus the server was polite and decent too! Would go back the next time and probably take a smaller ice cream though.