Dairy Queen Grill & Chill - Calgary, Alberta

Staff was friendly and patient. Order was prepared efficiently. Visited on a Friday afternoon and it was not that crowded, we could find seats and parking easily.

Worst DQ, we were the only people there and waited over 10 min for our blizzards. We ordered a chocolate brownie extreme blizzard which is always our go to, the blizzard looked like vanilla, no chocolate in it at all, we mentioned this to the girl working and she just said ... “it is chocolate brownie extreme” clearly by the photo you can tell it’s not. Paying over $10 for an icecream it should be made probably. Read more

I kept saying my order was to go. When they gave me my burgers, i asked for tge bag and they wanted to charge me 15 cents for a paperbag. And on the way home one of the burgers fell over, spilling into the sidewalk.

Only have gone through the drive-thru but everytime I've ordered icecream or fries its always been good. The fries are always made fresh which I like, they come out hot and crispy. Haven't tried any of their other food so can't comment on that.

Oct 10, 2022. Today I returned, to this restaurant and my prior four-star experience today has been reduced to one star. I ordered a kids meal two chicken strips fries and a chocolate milk. Sadly the chicken strips were lukewarm, the fries were fresh and hot. I returned to the counter ... to request one of the apparent managers' reheat the chicken strips, she threw those ones away, electing to request two new ones be cooked. It really bothers me with the amount of people that are starving in the world to see food get discarded. It also bothers me that somebody who is supposed to be a manager makes an assumption I'll be at on her part thinking is a nice one, to provide me with freshly cooked ones as opposed to the reheated ones which I was prepared to accept. It was extremely disappointing to see how make a comment with a chuckle to one of her coworkers about this. This in my opinion was condescending, and disrespectful. I indicated to the same lady that this is the first time I've had a negative experience at a dairy Queen here in Calgary! I also indicated to this lady with the blonde hair, that chuckling while I was talking was also disrespectful. Prior visit: (4stars) Service was good, food was as well. The French fries were okay... fresh hit crunchy mixed with warm not crunchy, I had to have the 2 orders replaced. Washroom nice and clean, staff friendly. Overall a nice experience! The fires tho dampened the experience Read more