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Alberta, Calgary
Open Now
Closed
2703 17 Avenue Southwest, Calgary, Alberta T3E 0A7 (Alberta, Calgary)
10:30 AM - 02:00 AM (Today)
Mon - Sun: 10:30 AM - 02:00 AM
Tasty, Environment, Interior, Good Service, Atmosphere, Great Place
Check out TOP-10 Best Bar Food restaurants in Calgary, AlbertaAbout this place
Highlights of this place
Breakfast
Full Bar Available
Outdoor Seating
Private Dining Area Available
Private Parking
Table booking recommended
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When I arrived at New Castle Pub, I didn't feel welcomed at all. The server seemed annoyed when I asked for help finding a seat next to my friends so we could watch the game without obstructing anyone. Despite their reluctance, I luckily got a seat because a couple next ... to my friends left. I ordered beer and wings, but the wings came out lukewarm, which was disappointing because they could have been good if served hot. It was a nice day, but sitting next to the busy 17th Ave meant dealing with a lot of vehicle dust, noise, and unpleasant sewer smells. Additionally, I noticed that their glassware was dirty. The pub was busy, so I chose not to complain. However, the overall experience was quite different from my previous visits a year ago when the service was friendly. This time, even the manager was rude & unprofessional and made my friends feel very uncomfortable. To make matters worse, they only had two pay machines for the entire place, which slowed down the service considerably. We had to wait a while to pay, although our server did her best to be quick. Sadly, this visit was a letdown, and I won’t be returning anytime soon. Read more