Chachi’s Metrotown - Burnaby, British Columbia

I have ordered from here many times over the years and usually do enjoy the food when I am able to receive it but almost half the time they would be out of something I wanted to add on for sides like the soup or mac and half the time ... there was no staff in the front so I stopped going for a few months finally went back today for the first time in awhile tried to purchase about 27.00 of food and had two $20 bills with me so 40$ we had to cancel the order, apparently there was not around 13$ in change in the ENTIRE REGISTER!!!! ????? so we were not even able to complete the transaction and this was around 5pm or so and it is open until 9pm!!! not sure what is going on that you dont have 13$ in the entire register with no apparent solution at 5pm or maybe the staff just didnt want to do anything to fix it im not sure what happened but I do not think I have ever had this happen anywhere else before for such a low amount of change how could there be no 10s, 5s, toonies, loonies, quarters etc would literally have excepted my change in dimes lol! to make 13$ or less in change... I can see why you are so empty compared to the other places in the food court I can't even buy food from here if I want it and staff give no solutions to a simple cash issue. not sure if im going to even bother trying here again. Read more

Super tasty sandwich! Definitely recommend the Turkey ranch option as this was incredible. The portion was very big too.

I enjoyed the turkey and brie sandwich. The macaroni and cheese however I really didn't enjoy. There was a faint taste of nutmeg or Cinnamon. It was an unusual flavor. My child enjoyed it though so not a big deal.

Very tasty sandwiches. The mac and soups are a great alternative. Prices are a bit steep. You are able to half the mac. Service was excellent and the food. Lines can get long. The food court in Metro is brings the place alive Price / 3 Vibe / 4 Wait time / 4 Service / ... 5 Food / 5 Location / 5 Read more

Chachis is surprisingly very good for mall food. Some might consider their prices to be high, but I think they're right on par with other quality sandwich joints. I've tried many of their sandwiches and would consider the Spicy Italian to be my favorite. I would give them 5 stars ... but I've noticed inconsistencies that sometimes throw the sandwiches off for me. That being said, Chachis is stilo always my first choice at the metro food court. Read more