Red Robin - Burnaby, British Columbia

Old school burger joint that brings back memories. This location is definitely abit run down. It needs some renovations and a good cleaning. That being said, the food is pretty decent and good for a quick bite. Love the bottomless fries as usual and the servers are typically pretty friendly ... at this location. Read more

I don't normally leave bad reviews and this is really my first time. This location is smelly the first thing you noticed walking in. My daughter wasn't wanting to breathe into the air. The carpet is greasy and black. You can hear the sticky sound when the servers walk by and ... still hear it from 20 feet away. The forks brought were dirty. The mirrors have greasy marks. Coincidentally, my 10 year old daughter and myself were seating straight up the whole time we sat down, not wanting to touch anything. The sanitation condition just makes you feel that nothing is clean, even the food when probably they aren't? I used to love Red Robins for years but today we've decided to never come back again unless they wash their carpets/upholstery, remove the smell and clean their mirrors and utensils properly. So much improvements need to be done to get back their supporting customers. I feel like sooner or later this place is going to close down due to the poor management. I see that all the bad reviews they received were never seriously taken care of. All they ask is the send them an email mentioning the time, date and location. But it's pretty obvious when and where it happened when people leave you repeated comments here. We do hope the conditions can be fixed by leaving true comments here because Red Robins could have done better than this and it's one of my favourite restaurants. But no thanks if you ask me to email you the details again when you can clearly see them here already. Read more

I've been a couple of times because it's close to me and convenient. Hasn't been particularly good on any occasion. 50/50 chance your burger is undercooked, as pictured though hard to see. Take away orders they often forget add ons and upgrades, this order had an extra patty added for ... $3.00 that never made it onto the burger. Only redeeming quality keeping it from being one star is the bar tender on site is good. Read more

What an amazing place for burgers! Absolutely delicious juicy burgers with so many topping options and a styles and unlimited refills on the drinks and sides! The presentation looked great too. Such an awesome dining experience. The decor inside is also clean, welcoming, and American Diner like. Loved it! ... They also have a birthday deal where you get a free burger with a side in the month of your birthday. Tried the Mad Love burger with Caesar Salad. Loved the candied bacon and the jalapeño jelly toppings . The Monster burger was also cool looking and cheesy. The fries are also very tasty like the chips you get with fish and chips in the UK and they have all sorts of sugary fruity lemonade. I wanna try their milkshakes next time. Loved it! Read more

Used a free birthday dinner coupon, and appreciated how Red Robin gives you a month to redeem it (especially during these times!). Chose The Southern Charm Burger, which was tasty and had some sweetness from the brown sugar glaze. It came with bottomless fries. Also ordered a Sautéed Shroom Burger ... with a bottomless Caesar salad. A side of onion rings costed a mere $2.49, which we took advantage of. The Monster Shake was as good as I remember it, thick and refreshing, but probably the wrong option for the chilly weather. The wait staff checked on our table often and there were lots of mounted hand sanitizer stations around the restaurant. Read more