Pine House Bread & Cake Shop - Burnaby, British Columbia

Rude staff who flat out said it's impossible to give me a box for the multiple buns I was ordering, because she already put them in plastic bags. When she finally gave me a box, she charged me $3 for it and berated me as if it was a huge ... annoyance to her. Something as simple as a box. I also heard her trading rude remarks about me with her colleague in Cantonese as she was ringing up my order. Never returning. The buns were also subpar quality. Read more

Number 1 Bakery Tip is to go right when they open haha. I occasionally swing by before work to grab some buns. This way I know 100% of the time it came right out of the oven.

Pre good cake for I purchased a mango cake for my friends bday and we all just ate it outside at brentwood since sooda didn’t allow us to eat it while we sat there lol. Service was good and the cake everyone said was good! Order at the right time ... and make sure its fresh! Read more

When we eat mango cakes, we expect fresh yellow mango slices, not dark ones obviously already rotten （even they were hidden in the middle layers....customers would still discover once they cut it into slices)....Does the shop just expect customers not bothered to return to shop to complain? Right I didn't ... take it back to the shop as I was embarassingly entertaining my guests but I write comments here to let others know Read more

Good service. Their mango cake is awesome. Highly recommend. They have nice red bean buns as well. They go great with an espresso. Prices are fair. I will return.