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Pizza Spot - Brantford, Ontario
Ontario, Brantford
Open Now
Closed
792 Colborne Street East, Brantford, ON N3S 3S3 (Ontario, Brantford)
Pizza Spot in Brantford, Ontario, is a go-to destination for pizza lovers seeking a blend of classic and innovative pies. Renowned for its fresh ingredients, friendly service, and cozy atmosphere, this local gem offers a diverse menu that catimes to all palates. Whether you’re after a traditional slice or something uniquely crafted, Pizza Spot promises a deliciously memorable dining experience.
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I have been a loyal customer of this store for at least 5 years. I have overlooked mistakes because they do happen. I have called to let them know an item was too done or not done enough. But never really ever ask for a remake. Not only am I a ... loyal customer, but I'm loyal to the Combo #3 w/ pepperoni, mushroom, bacon, and green olive, I sometimes pay extra for red onions. Tonight, I did not stray. I, however, did not get what I ordered. I got Green Pepper instead of Green Olive. I called the store to try and find a solution for this issue. I wasn't upset, I was annoyed at the idea of having to pick off some toppings. However the young lady who answered the phone offered a replacement and I jumped at the offer. I could wait 20-30 min for a pizza I really wanted. So, no big deal. The big deal came a min or so later when I got a call back informing me that my dispute over Green olives was an issue. First, my gender came into question as whether it was a male or female who made the call to order the pizza in the first place. Then she proceeded to inform me that my order was read back to me and I confirmed it. I repeated the order to him 2x. My husband was sitting right beside me. It was the worst experience to get a replacement pizza I have ever had. I informed them I would NOT be returning to their store. Update I was called today by the owner and he apologized and offered to replace my pizza. I informed him I didn't want a pizza. I was still upset at the fact the my gender came into question and politely being called a liar. He called me 2 or 3 times today. I was still adamant about not waiting a pizza. I cut the conversation short because I was at work, I also informed the owner I was working. 30 mins later, I get a call from the store informing me that the owner is at my house with a pizza and someone needed to take the pizza. WHY Would he show up at my house while I was at work to deliver a pizza I didn't want. This is NOT Alright Read more