Williams Fresh Café - Brantford, Ontario

Quality is inconsistent. It depends on what employees making your food or drink, there’s one employee that does a really good job that I’m aware of and there are a couple of others that don’t. Your drink is either properly full or you’ve got about an inch of clearance between where ... it should be and where it is. The same issue was present with the food. The bagels are the easiest way to point out the problem you got a plain bagel with plain cream cheese, and some of the employees will give you a proper amount, and the others will give you the thinnest layer of cream cheese possible , to the point where it’s not really possible to call that layer of cream cheese. The thing that this store does consistently well is cleanliness. And for that, they got five stars on atmosphere. If they could figure out the portion issue, I’d be there on a daily basis. Because of the inconsistency and the fact that some of the employees put the thinnest layer possible, otherwise just short what you’re paying for, I walk out more often than I buy anything. It’s because I’m checking to see who’s working. It’s one of the employees weren’t doing their job right, I’m better off going across the street to McDonald’s . Since I see that management does see these reviews, if management wants to fix the issue, management should watch how each employee does things, and actively correct the ones causing the decline in reputation. I want things to improve so badly for you guys, when you do things well, you’re the best location I’ve ever been to, but when you don’t, I wish I would have gone elsewhere. So close to being perfect, just need to focus on improving the bad apples and drive it home. If things change for the better in the future, I will update my review to reflect this. Read more

When it took a lot longer to get the wrong order.. first I’m told I don’t have the right amount of change (counted it again in front of the girl) and then she brings me something I didn’t order with attitude .. Not sure who took a dump in your cornflakes ... this morning but, thankful for the Asian lady who was nice to make it right for me with a smile. Thank you Read more

Amazing coffee! Moms date for the win! Tons of slush drinks and Italian sodas. Hot foods and snack fast and delicious and many cozy booths to sit. Will be going back often!

My friend and me came for having a nice evening and it was. Our cappuchino and the chocolate cake was delicious. The staff are kindle.For sure we'll comeback soon.

Went through the drive through in September 2019. They were very accommodating with my meal choice. They do promote that they are a "Fresh" cafe and I had a nice chat with the drive through girl who was also the manager (I believe). Very nice person. My sandwich was tasty ... and beverage fine. I would go back if passing that way again. Read more