Osmow’s - Brampton, Ontario

I've been going there for the past 2 years. Today I asked for a small box and a bag they wanted to charge me extra for it. Plus the staff and manager was very rude and indecent about it. Poor quality service.

Changing my review to 1 star from 5 star. I have been a regular customer for 3 years and always loved the Saj wrap. Today I ordered Saj wrap and it did not look or taste the same. Was told by staff that it has been changed and now you ... can only select 3 toppings. Wrap did not even have fries and size has been considerably reduced. Never coming back after today’s experience Read more

I did not have a pleasant experience here. Staff are very rigged about changing anything on the menu and very cheap. Also, I ordered a drink and I was told to go grab it. It was inside the kitchen so I have to go behind the counter and go get ... it. They asked for heat level and I asked for very hot.. it’s not like they use a spider sauce, they use the same sauce and simple soak your meal. The food itself was not that great. The Chicken was dry and the beef was not shawerma, it felt like mushed beef. The ceased salad is awful. It was not mixed and the dressing is intense. Read more

I’ve yet to visit a location, where I have not been impressed! Cleanliness - On point Food quality - 10/5 in flavour and consistency(no matter what location!) Portion size - Enough to feed a hungry bear(or man) Staff attitude - Smiles and welcoming atmosphere all around!!! While this location is a little smaller than others, ... it offers a cozy feeling and encourages people to sit closer together and enjoy. Wouldn’t change a thing See you soon Osmow’s fam!!! Read more

Visited this location on a Wednesday evening around 7:30. It had a few seated tables eating and a few customers waiting. There was only one associate working the cash and although she was very kind, she was overwhelmed. She messed up our order and did apologize for it, which I ... appreciate. The issue was the kitchen took a good 20 minutes to correct the order by which time the rest of our take our was cold. I will say that all of the food was still delicious. With the exception of one of the younger females working the counter all of the staff was also very polite, but perhaps just a bit overwhelmed. Read more