Restaurant Address Copied to Clipboard
Ontario, Brampton
Open Now
Closed
7700 Hurontario Street, Brampton (Ontario, Brampton)
11:30 AM - 10:00 PM (Today)
closed 03:00 PM - 05:00 PM
closed 03:00 PM - 05:00 PM
Mon - Sun: 11:30 AM - 10:00 PM, closed 03:00 PM - 05:00 PM
Live Cooking Station, Fresh Food, Good Place, Interior, Good Service, Ambience
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The food was good and the atmosphere was nice. The live cooking was an awesome experience and I love how you can choose which ingredients to include. However, I do have a problem with the deceiving 10% "gratuity fee" that I was not informed well about. For groups of 8 or ... more, you have to pay 10% extra for each family because "you all sat in one table" and there's "more service". I probably should have seen this coming because there was hardly any people there. The servers were also rude so I'm not understanding what "for service" means. First of all, none of this was explained to me over the phone. When I called to make a reservation, all she said was "There's a 10% gratuity fee" and I said, "10% what?" and whatever she said was lost to history. When I tried to press for more details, she asked me if I was done here. I said yeah, and didn't think much of it because I looked ALL OVER the website and saw NOTHING saying anything about 10% extra. I assumed it was a discount because most companies have discounts for large groups of people. We were 18 people, 3 families, so we paid $54 in total $17 for each family. I don't appreciate that this wasn't made clear to me earlier, because if it was I would've taken my business elsewhere. And either way, we don't mind sitting in seperate tables if that's what the fee is for. Good food, nice live cooking, but the prices are deceptive. If you want to avoid any fine print fees, save your money and go to Mandarin. Read more