Tim Hortons - Brampton, Ontario

Worst customer service. Almosted wasted my 10 mins just for one order of potato wedges. Evening shift staff has no manner how to behave with their customers.

Usually slow here. Tried the drive thru this time, no faster. The lane was full, but it shouldn’t have taken 10-15 minutes.

Tim Hortons 156 Sandalwood Pkwy) We had the pleasure in working with Tim Hortons the weekend of Feb 9 to 11 for a local community event hosted by Skate Canada Brampton- Chinguacousy at Cassie Campbell. Tim Hortons supplied us with Chili and soup which was received well by our ... volunteers that helped with the event. This location from time of request leading up to the event was in communication and ensured all our needs were met. The manager Connie of the location delivered exceptional service and this was mirrored by the food provided. We would like to thank you Tim Hortons in partnering with us for our event. Your support went a very long way and it was very much appreciated. I would recommend this establishment not only for your personal needs but for planning of any events that require items. Nicole (Hospitality Lead) Read more

I don’t have -minus stars to rate them , In food industry food can be really dangerous to some who don’t eat particular things . I ordered veggie hebanero wrap and you guys sent chicken wrap via doordash and when took first bite it was all chicken and had to throw up ... and garbage that . If you can’t work properly for customers then don’t even try to spoil someone’s beliefs . It’s not a small issue. Definitely gona take Legal action against you guys Read more

I recently ordered a Cilantro Lime Chicken Wrap from Tim Hortons, and unfortunately, my experience was quite disappointing. When I received my order, I found that the wrap had nothing inside it. Frustrated, I decided to return to the store the next day to show them a picture of my ... order. However, the manager, June, was not apologetic at all. She simply said, 'You should have come back the same time.' I understand that mistakes can happen, but I couldn't go back due to the inconvenience. It would have been much more appreciated if they had been apologetic and offered a solution instead of saying, 'I just work here, and I can't do anything.' Customer service is an important aspect of any establishment, and I hope Tim Hortons can work on improving it in the future. Read more