Pizza Hut - Barrie, Ontario

Over last few orders I have had excellent customer service experience. I ordered 2 pizzas for which I wanted to change base sauce, they had already put pizza in oven but happily agreed to make again with different base sauce. I hope this good change stays for long. A ... big Shout out to Shree , I live close to bell farm but always order at this location. Recommend thoroughly. Read more

We went to this location on February 16, 2020 with a party of almost 45 people. The service was excellent, and so were the pizzas. The staff was extremely helpful and accommodating, considering it was such a huge group of friends and our booking was done on a short notice. ... Since we were such a large group, they closed the restaurant to other people for almost 2 hours. They gave us a very good deal and the service was prompt and fast considering the number of pizzas we had. Goes without saying, Pizza Hut is my favorite chain in Canada but this location takes the cake! We were served by Asmita, Sarath, Zoila, and Corey. Thanks a lot peeps! Read more

The staff was very helpfull i just loved there service and pizza was delicious

Just order a pizza and asked to substitute a topping and i didn't ask for extra topping just to substitute and he charged me for two extra topping and telling me about it effects on inventory... I don't understand that how much lbs its gonna show the difference on a ... large pizza so how come a large veg pizza with 4 topping is 28 dollars.. and i made the same order to bell farm pizza hut and the total was less than this.. here they are not seeing what customer wants but instead they just want to charge money as much as they can because the store was not busy, so that means they are recovering from other customers. BE AWARE OF ENTERING IN THE STORE IN BAYFIELD LOCATION. Read more

On Dec. 21, 2018, about 1:30 PM, I decided to once again try the Pizza Hut on Bayfield St. Now... a bit of history first. Over 25 years ago, we used to come here regularly when I lived in Barrie then. The place was a full-size ... restaurant, vibrant, always busy, downright crowded on Fridays & weekends, and we knew the owner well, as he often popped out on the floor to help the staff and talk to customers. And the pizza was incomparable. Well, I've been away for a couple decades, and recently moved back to town. Thought I'd sample and see how things were now. On the day I visited, I was surprised to see the place so deathly quiet. There was one guy waiting in the Take-Out area for an order, and no one else. The lady who took my order for Take-Out seemed to be the order-taker, server, cashier, cook and probably manager... no other staff were visible or heard. She was pleasant and helpful though. Obviously, the place has changed hands since the old days, AND the operations are now geared more to light-casual dining, take-out and delivery mostly. Interesting. And just a shade disappointing... gone is the friendly social camaraderie of the past. So, as I waited, I noted that the dining area was now about HALF of what it used to be, and the former raised floor at the east end was now level with the rest. The place was quiet as a morgue, however. I took a couple photos just to mark the difference in size, and the emptiness. The table settings were neat and clean, and everything looked ready to serve, but for a midday time, just after lunch, it seemed odd to be SO desolate. After about 15 minutes, the lady called that my order was ready to go. I went up, paid, and brought the pizza home with me. The scent was as delicious as always, and the flavour seemed as rich as I could remember from any of their restaurants, so, at least there were no disappointments in that department. It was hot, fresh-tasting, all the good points were there. I suppose if I want to go to a quiet restaurant where I don't want to be bothered with excessive or noisy customers, or over-loud music systems (which is not an unreasonable thing to want, at my age), this will be my favourite place to go! And the pizza... don't forget the delicious pizza. Read more