McDonald’s - Airdrie, Alberta

Very rude drive thru cashier ! I just went to the drive thru June 7 @ 4:40 pm After placing my order, I told the cashier that I wanted a separate order for drinks and I also wanted to use my code from the app to get the $ 1.00 Summer drink ... promotion and I told her that I wanted 3 drinks. She then told me that I can’t get 3 drinks from the code on the app, she said I could get 1 drink for a $ 1 plus the other 2 at the regular price. The amount that she quoted me for the drink was as per the regular price for all 3, so I told her that the amount she quoted is not correct and she said with a ton of frustration “I will just spot you for the drinks right now because I’m busy” and she shut the drive thru window 😤 My husband and I looked at each other in disbelief and we left, because I couldn’t believe that such a small thing could set someone off. I’m not sure if I was being a bother to her or what but I don’t think she is ready to deal with customers. Please send her home. She clearly doesn’t want to be there. Very rude!!! After posting my review; I called the restaurant and spoke with the General Manager because I was just ticked off about the whole situation, and I told her about my experience and I described the employee as a blonde lady with her hair up in a ponytail and the General Manager said that she doesn’t have any employee there at the Edmonton Trail McDonald’s who fits that description🤔 So clearly my husband and I were speaking with a ghost, so that explains the reason why the customer service was so poor🤷‍♀️ Read more

I do a lot of McDonald’s and other fast food reviews as a tradesman’s. I was interested in this particular restaurant because of its poor reviews. I came here for a lunch rush on a Friday. I must say the place was immaculate. It was clean, inside and out. The ... restrooms weee decent. The service was fast and professional. There was a ton of parking. The driver rough outside was moving along quickly. My food was hot and fresh (dine-in). I’m gonna say I think a lot of the negativity is partially due to the entitlement of the community. But there may not be a correlation. Enjoy! Read more

We bought the chicken burger at around 1am today & got the paddy cold & it looks like they took out of the freezer & put it in microwave. Even the size of paddy was half of bun.

Ordered 20 pieces chicken nuggets come with only 2 sweet and sour sauce! Ordered a drink with no any straw. Ordered a Mc Chicken with over cooked dark meat. It brings a bad day.

I rarely go here but everytime I think it won't be like the last time. It's like a bad relationship I keep going back to. I think enough time has passed and this time they won't mess things up or take way too long but it's always a day of ... disappointment and regret. Read more